Privacy Policy

Collection and Use of Personal Information

Personal information refers to data that can be used to identify or contact a specific individual. When you contact GoodTech, you may be asked to provide personal information. In compliance with this Privacy Policy, GoodTech and its affiliated companies may share such personal information. It may also be combined with other data to enhance products, services, content, and advertising. While you are not required to provide personal information, failure to do so may prevent us from offering products, services, or responding to inquiries.

Below are examples of the types of personal information GoodTech may collect and how we use this information:

Personal Information We Collect
When you download software updates, schedule services, contact us, or subscribe, we may collect various types of information, including your name, mailing address, phone number, email address, IP address, and location data.

How We Use Your Personal Information
With your consent, we may process your personal data for the purposes described in this Privacy Policy. This includes fulfilling legal obligations, or when we deem it necessary to disclose information for legitimate business interests of GoodTech or third parties.

We may use your personal information to send important notices, such as transaction updates and changes to terms, conditions, and policies. These notifications are essential for your relationship with GoodTech and cannot be opted out of. Additionally, we may use personal information for internal purposes, such as auditing, data analysis, and research to improve GoodTech’s products, services, and customer interactions.

Collection and Use of Non-Personal Information
We may collect non-personal information such as occupation, language, postal code, area code, and location to better understand customer behavior and improve our products, services, and advertising. We may also collect information regarding customer activities on our website and other services. This aggregated data helps provide more useful information to customers and analyze which areas of our website, products, and services are most popular. Under this Privacy Policy, aggregated data is considered non-personal information.

We may also collect and store details about your service usage, such as search queries, to improve the relevance of service results. Except in cases where it is necessary for ensuring Internet service quality, this data will not be associated with your IP address. If non-personal information is combined with personal information, it will be treated as personal information under this Privacy Policy.

Cookies and Other Technologies
Our website, online services, emails, and advertisements may use "cookies" and other technologies such as pixel tags or web beacons. These technologies help us better understand user behavior, track which parts of our website users visit, and measure the effectiveness of advertisements and web searches. We consider information collected via cookies and other technologies as non-personal information. However, if local laws classify Internet Protocol (IP) addresses or similar identifiers as personal information, we will treat them accordingly. Similarly, if non-personal information is combined with personal information, we will treat the combined data as personal information under this Privacy Policy.

Some of our emails may contain “click-through URLs” linked to GoodTech’s website content. When customers click on these URLs, they pass through a separate web server before reaching the destination page. We track these click-through data to determine interest in particular topics and measure the effectiveness of customer communication. If you prefer not to be tracked in this manner, do not click on links in emails.

Pixel tags enable us to send email messages in a format customers can read and to determine whether the email has been opened. We may use this information to reduce or stop sending messages to customers.

Our Commitment to Privacy Protection

To ensure the security of your personal information, we communicate our privacy and security guidelines to GoodTech employees and enforce strict privacy protection measures within the company.

Privacy Concerns
When you download software updates, schedule services, contact us, or subscribe, we may collect various types of information, including your name, mailing address, phone number, email address, IP address, and location data.

How We Use Your Personal Information
If you have any questions or concerns regarding GoodTech’s Privacy Policy or data processing practices, or if you wish to file a complaint regarding a potential violation of local privacy laws, please contact us. You can also reach us by phone.

When we receive privacy or personal information-related inquiries or requests for access/download, we will respond promptly and address specific concerns. For more serious issues, we may ask for additional details. All customers who submit major privacy-related concerns will receive a response. If our response is unsatisfactory, you may escalate the matter to a local regulatory authority. If requested, we will provide information on appropriate complaint channels based on your specific situation.

GoodTech reserves the right to update this Privacy Policy from time to time. In the event of significant changes, we will post an announcement on our website along with the updated Privacy Policy.